Privacy Policy
Introduction
Who Controls Your Data
Lucky Circus Casino, licensed under Curacao law, is the controller of personal data collected from users in Australia. We are committed to protecting your privacy and ensuring transparent data practices.
Scope of This Policy
This Privacy Policy applies to all personal and technical information you provide when you access our website, create an account, play games, or contact our support team.
Information We Collect
- Personal Data: name, email address, date of birth, residential address, payment details.
- Technical Data: IP address, device identifiers, browser type, cookies, and usage data.
How We Use Your Information
- Account Management: to register accounts, verify identity, and provide customer service.
- Payments & Transactions: to process deposits, withdrawals, and comply with payment provider requirements.
- Legal Compliance: to meet regulatory obligations under Curacao licensing and Australian law.
- Fraud Prevention: to detect suspicious activity and protect against unauthorized access.
- Marketing: to send promotional offers and updates. You can opt out at any time by emailing us or clicking the unsubscribe link.
Legal Basis for Processing
Under the Australian Privacy Act 1988, we process your data to fulfil contractual obligations, comply with legal requirements, and pursue legitimate interests such as improving services and preventing fraud.
Data Sharing
- Payment processors and banking partners.
- Know Your Customer (KYC) providers and identity verification services.
- Regulatory authorities for licensing and compliance purposes.
We do not sell your personal data to third parties.
Data Retention
We retain personal and transactional data for as long as required by applicable law or until your account is closed. Retention periods support audits, dispute resolution, and compliance with licensing regulations.
Your Rights
- Access and obtain a copy of your data.
- Request correction of inaccurate information.
- Request deletion or restriction of processing.
- Data portability and objection to certain uses.
Cookies
We use cookies to enhance functionality and performance. For details, please refer to our separate Cookie Policy.
Security
Your information is protected by encryption, secure servers, and strict access controls. Our staff undergo regular training on data security and privacy best practices.
Contact & Updates
If you have questions about this Privacy Policy or wish to exercise your rights, please email us at [email protected]. We may update this policy periodically; the effective date will be published here.